If you’ve never signed up for a web hosting account or you are switching companies and the new one deploys an account administration interface that you have not seen before, you may become confused about how to complete a specific task in your account or on your PC. For this reason, a lot of web hosting companies have prepared a knowledge base, which enumerates the most popular queries and challenges connected with the specific platform they use, instead of including only some generic info. This kind of knowledge base will enable you to find the desired information quickly and easily, so you won’t have to commit plenty of time and energy to matters that may require something as simple as pressing a button or selecting a tick box. Thus, not only can you get stuff done, but you can also discover loads of new and helpful details, both about the way you can administer your account and about the way the hosting service works in general.

Extensive Online Documentation in Shared Hosting

If you’ve ordered your first shared hosting plan through our company or have migrated your website over to us, you’ll grow accustomed to our services and our custom-built Hepsia hosting Control Panel very quickly due to the fact that we have compiled an exhaustive online knowledge base where you can find all the information that you could ever need – both general info about the service as a whole and more concrete info about the different features that you can make use of and the obstacles that you might stumble upon. The articles themselves are available in two locations. The entire article archive can be accessed via the Control Panel’s Help section. You can read relevant articles about the different functions in every Control Panel section as well. You can learn how to accomplish just about everything, from creating an .htaccess file to administering an electronic mailing list, and all the articles feature step-by-step guides, so you’ll never become disoriented on account of an unclear text. Naturally, in case you experience a more specific obstacle and you cannot find a solution in our knowledge base, you can touch base with our client service team representatives 24-7-365.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include a comprehensive article library where you can find any information that you might require about our hosting services or about the Hepsia Control Panel that we use. We have prepared it based on the feedback that we’ve collected from our clients through the years and, hence, our articles cover specific problems that you could experience and suggest the very best way to repair them, for instance getting a 500 Internal Server Error message or not being able to send emails from your PC although you have the correct SMTP settings. The articles are available in every single Control Panel section and you can consult them whenever you wish. They can help you enlarge your knowledge not only about our services, but also about the hosting field in general, as they offer step-by-step guidelines and general information such as what file permissions or cron jobs are.